When moving your hosting, we recommend the following basic procedure. If any of this sounds a bit too much or too technical to you, do not worry, our experts will be there to help with the entire transfer from start to finish.
Transferring services are meant to be non-disruptive. To achieve total uptime during a transfer, the method we use is to make copies of all old assets on the Vander Host server. That means we copy the website files, the database backup, and any email accounts and users across. In some situations it’s impossible to copy passwords, but even so, no email will get lost.
It’s critically important to give notice at your old hosting provider. All hosts have different cancellation procedures and notice periods, so be sure to contact their customer services to find out how this works. There is a common misperception that the old provider will just cancel or delete the services if you give notice – this should never be the case. Just follow their exact procedure but for safety, you must ensure that you feel comfortable with the copies of your digital assets on Vander Host’s servers.
Steps for a Transfer
- Order new hosting service from Vander Host
- Vander Host will set up the new services, e.g.:
- Create the hosting / Restore the backup
- Create the email accounts
If mail migrations are needed, we use IMAPSYNC to keep mailboxes copies up to date.
Once you’re happy that there is a perfect duplicate on the Vander Host side, the DNS records can be updated. We typically start with the WWW and @.domain name record, and then we handle the MX record. This entire process is carefully tracked by a senior migration specialist.
Once the DNS records are updated, your service is now live at Vander Host.
We can also migrate the DNS, but since these are dependant on your DNS configuration we would typically engage with you to recommend the best source of action.